Adjustments To Service For Covid-19

Our Update On Covid-19

The adjustments we have made for staying guests due to Covid-19.

Please note that we are only able to accept bookings from key workers during this time, as per the governments guidelines. Please contact us on 01173 253 976 to make a booking as if you are a key worker as we have preferential rates available.


We are all aware the number of reported cases of Coronavirus/ COVID-19 are increasing as it spreads further across the world. The UK is deemed to be a moderate risk at present and we need to be prepared in case this changes.


At Cleyro Serviced Apartments our guests’ health and safety is of the upmost concern to us. With this in mind, below, we highlight the additional measures we are taking at all our apartments and sites.

Cleaning & Hygiene

  • The frequency of cleaning has been increased with additional focus on high contact areas such as such as doors and lifts
  • Implementation of a no hand shaking policy for any visitors to site.

Awareness

  • Social distancing has been implemented with our check in staff so we will now only have one team member on site each day
  • Housekeeping staff are to be staggered and are instructed to wash hands on entry and exit of each apartment

Facilities

  • Co-working and other spaces on site have been closed unit further notice

Measures if a guest has COVID-19

Should someone contract COVID-19 they will be required to inform our reception staff by email to reservations@cleyro.com.

The person would be isolated in the apartment with no housekeeping services. Food deliveries and any medical deliveries would be delivered at a specific time and the corridor that the individual is on would be closed at this time to allow safe collection.

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The Cleyro Serviced Apartments team

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